BPAY View makes it easy to manage your bills and statements so that you can view, pay and store bills securely by getting them sent straight to your Internet Banking. Osko uses world-leading technology is subject to very high data security standards and is monitored 24 hours a day, seven days a week. You should always remain alert to the possibility of cons and scams, particularly if you receive unexpected requests via social media, emails or SMS for urgent payments or account information.
As long as you are registered for Internet Banking you will be able to select the option to make an Osko payment either through Internet Banking or our Mobile App. If your account is currently able to receive an incoming payment it will also be ready to receive an Osko payment, no additional registration is required. PayID is a 'smart address' for payments, created by linking a financial account that you own to a recognisable and memorable piece of information that you use in everyday life — such as your phone number or email address.
PayID is also the name of the service that enables direct payments through this smart address. With PayID, you can send and receive payments with unprecedented ease, convenience and confidence. When a PayID is created, Newcastle Permanent will follow identification steps to ensure the user has a right to use the PayID and the bank account it is being linked to.
A PayID cannot be used to take money out of an account. It can only be used to send and receive payments. Things can change quickly, save yourself the trip and check your local branch info or bank from the safety and comfort of your home via the app , internet banking or call our local call centre team. Terms and conditions apply for internet banking and the banking app. Skip to content. Answering your questions related to payments, transfers, BPAY and more.
Other related FAQs. Yes, you can modify a payment or transfer. Biller Name: add the name of the Biller as it appears on your bill Biller Nickname: you can enter a personalised name for the Biller.
If you do, this will be displayed on all screens where the Biller name is shown. Back to top. The template is now saved and ready to be used to make payments. Our live chat is available Monday to Friday 9. Have feedback or questions you would like to add to our help section? Our friendly Customer Relationship Centre staff are here to assist you over the phone.
Online Enquiry General Enquiry. Business Banking Enquiry. Please complete the below enquiry form for assistance. Please note, for your protection and privacy, we are unable to discuss your accounts via email.
Member number. Some businesses use a single CRN to identify your account, while others prefer to use different CRNs for each bill so they can track them more easily. BPAY View may not be available for all businesses:.
Where do I find it? A CRN is a unique number that the business that issued the bill uses to identify your account, or the invoice you are paying. You can find it in the payment options section of your bill — just look for the BPAY logo. How do I find a Biller Code? Just look for the distinctive BPAY logo: On a bill, you can find it in the payment options section, usually on the back or second page of the bill.
Search for a Biller Code. Is there a limit on the value of BPAY payments? Billers generally set upper and lower value limits that they can accept for BPAY payments, and may limit the value of payments they accept from particular sources, such as credit card accounts. Financial institutions may also limit the amount you can pay from a particular account, to a specific business, or on a single day. Please contact the business that issued the bill or your bank to find out more.
Will the business charge me for processing BPAY payments? Each business decides how to cover its own business costs, including the cost of processing payments. Your biller can tell you if, and how much, they charge for processing payments. Contact your bank to find out more. To do this, simply: log on to your online banking choose the BPAY or bill payment option follow the prompts to cancel the payment.
The exact steps you need to take will depend on your online banking. Contact your bank if you need to know more. If you make any formatting or design changes to your invoices, you must ensure that you continue to comply with the BPAY Identity Standards.
Contact the Local Business Banker at your nearest branch or Customer Care on in order to request an increase. You should contact your local business banking team at your nearest branch or call customer care with the details of what you wish to make changes to, including your biller code.
General FAQs. Who uses BPAY? What are the benefits of offering BPAY as a payment method to my customers? By offering BPAY, you can improve cash flow, decrease costs and reduce administration time. How does BPAY work? Your customer logs into their Internet banking site or dials their telephone banking number and follows the prompts to make a BPAY payment. Your customer will be asked to provide your Biller Code, their Customer Reference Number and the amount they wish to pay.
Westpac deposits funds into your bank account. Is BPAY safe for my customers? Can BPAY assist in achieving environmental savings? What type of information is passed through the BPAY system? Setting up BPAY. How much does BPAY cost? What is the difference between a payment made from a Cheque or Savings Account, and a payment made from a Credit Card Account? Generate your CRNs. What is a Check Digit? What is a Check Digit Routine?
Do I need to do a test payment before I issue invoices to my customers? Receiving payments.
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